CONTACT SUPPORT
MediaBank offers best in class training and support services to client across its product portfolio. Experienced staff is available to support clients through system implementation, training and on-going maintenance and enhancement support. Our support personnel have deep media and system experience, and MediaBank offers a multi-media training and support menu to choose from.
Consult our FAQ or contact us:
- By phone@ 1-866-888-8775
- By email @ support@mbxg.com
- By webform
- For training issues, contact training@mbxg.com
Subscribe to our twitter feed for daily tips and tricks @MediaBankHelp
By Email:
- For spot issues, contact spot@mbxg.com
- For net issues, contact net@mbxg.com
- For print issues, contact print@mbxg.com
- For digital issues, contact digital@mbxg.com
- For direct issues, contact direct@mbxg.com
Through the application:
Press the ehelp button at the top of the screen within the A|V or F|P application, and submit an email to the Support team directly from the application itself.
By Email:
- Financials: finhelp@mbxg.com
- AdClock: adclockhelp@mbxg.com
- Production: prodhelp@mbxg.com
- Print, Out-of-Home, Interactive: printhelp@mbxg.com
- Network: networkhelp@mbxg.com
- Broadcast: broadcasthelp@mbxg.com
- Security Issues: security@mbxg.com
